Refund Policy

Our Goal

GuardX is committed to delivering products that perform exactly as expected. If something isn’t right, we want to help resolve the issue quickly.

Refund Eligibility

Refunds may be issued under the following circumstances:• The product arrives damaged
• The incorrect product was shipped
• The product is defective due to manufacturing issuesRefund requests must be submitted within 30 days of delivery.Products must be unused and in their original packaging unless the issue involves a defect or damage.

Non-Refundable Situations

Refunds may not be granted for:• products that have been used or partially consumed
• products returned without original packaging
• returns requested after the 30-day return window
• issues resulting from misuse or improper storage

Return Shipping

Customers are responsible for return shipping costs unless the product arrived:• damaged
• defective
• incorrectIn these cases, GuardX will arrange replacement or refund.

Refund Processing

Once a return is received and inspected, refunds will be issued to the original payment method.Please allow 5–10 business days for the refund to appear depending on your financial institution.

Chargebacks

Customers are encouraged to contact GuardX support before initiating a chargeback with their payment provider.GuardX reserves the right to dispute chargebacks when products were delivered as described and in accordance with the policies outlined on this website.

Contact

For refund or return requests:support@guardxtech.comPlease include:• order number
• name used for the order
• description of the issue

Effective Date

This Disclaimer is effective as of January 1, 2026, and may be updated periodically without prior notice.